Policies
Privacy Policy
Effective Date: August 28, 2026
Flip Boss Depot respects the privacy of our customers. This Privacy Policy explains how we collect, use, and protect information provided to us through our website, sales transactions, service communications, and SMS messaging services.
Information We Collect
We may collect information including:
-
Name
-
Email address
-
Telephone number
-
Billing and shipping information
-
Order and transaction information
-
Pickup and delivery information
-
Communications with our customer service team
We use this information to process transactions, coordinate pickups and deliveries, provide customer service, communicate order information, prevent fraud, maintain business records, and operate our services.
SMS Messaging Privacy
Customers may voluntarily opt in to receive SMS messages from Flip Boss Depot regarding orders, pickup scheduling, appointment confirmations, shipping and freight coordination, delivery notifications, and customer support.
Message frequency varies depending on customer orders and support activity.
Message and data rates may apply.
Customers may reply STOP at any time to unsubscribe from SMS messages or reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchase.
Mobile phone numbers, SMS opt-in information, and SMS consent information will not be sold, rented, shared, transferred, or disclosed to third parties or affiliates for marketing or promotional purposes.
Information may be disclosed when necessary to provide services requested by the customer, comply with applicable law, protect our legal rights, prevent fraud, or operate necessary business systems. SMS opt-in consent information will not be shared with third parties for their own marketing purposes.
Information Security
Flip Boss Depot takes reasonable measures to protect customer information against unauthorized access, loss, misuse, or disclosure.
Third-Party Services
We may use service providers to support business operations such as payment processing, shipping, communications, website hosting, and customer service. These providers may only receive information reasonably necessary to perform services on our behalf.
SMS consent and mobile opt-in information are not provided to third parties for advertising or promotional purposes.
Your Choices
You may contact Flip Boss Depot to request corrections to your personal information or ask questions regarding this Privacy Policy.
For SMS communications:
Reply STOP to unsubscribe.
Reply HELP for assistance.
Contact
Flip Boss Depot
Omaha, Nebraska
United States
We do not sell your personal information. We may share necessary data with payment processors and shipping/freight providers solely to complete transactions. If you would like to request access, correction, or deletion of your data, contact: sales@flipbossdepot.com
Terms of Use
By using this website, you agree to these terms:
-
You will not misuse the website, attempt unauthorized access, or interfere with site operations.
-
All content (text, images, logos) is the property of Flip Boss Depot unless otherwise stated.
-
Product listings are subject to availability and may be corrected if an error is identified.
-
Any disputes related to website use will be handled under applicable U.S. laws and standard business practices.
Cookie Policy
This website may use cookies and similar technologies to help the site function, understand traffic, and improve user experience. You can manage cookie settings in your browser. Disabling cookies may impact certain website functions.
Website Disclaimer
Information on this website is provided for general business purposes. Product listings, descriptions, specifications, and availability may change without notice. Photos may show accessories or configurations that are not included unless explicitly stated in the listing. If you have questions, please contact us before purchase.
Shipping & Freight Terms
Small Parcel (under approx. 150 lbs):
-
We use “FREE SHIPPING” only for small-parcel items when stated on the listing.
Pallet / LTL Freight (industrial equipment):
-
We use “FREE FREIGHT” only when stated on the listing for palletized/LTL shipments.
-
Freight quotes depend on delivery location and access (commercial dock vs liftgate/residential).
-
Buyer is responsible for providing accurate delivery information. Additional carrier fees (limited access, liftgate, redelivery, storage, appointment, etc.) may be billed to the buyer.
Pickup:
-
Local pickup may be available by appointment. Buyer is responsible for safe loading unless otherwise agreed in writing.
Warranty Policy (Limited)
Unless a listing states otherwise in writing, equipment may be sold with one of the following conditions:
A) Limited Function Warranty (if stated on the listing or invoice)
If a limited warranty is offered, it is limited to the specific terms stated on the listing or invoice, and may be parts-only or repair-only at our discretion. Labor, travel, consumables, and downstream costs are not covered.
B) No Warranty / AS-IS
If no warranty is stated, the item is sold AS-IS / WHERE-IS with no warranty expressed or implied.
AS-IS / WHERE-IS (SURPLUS CONDITION)
Many items sold by Flip Boss Depot are commercial surplus. Unless explicitly stated otherwise, items may be sold AS-IS / WHERE-IS, with no guarantee of full functionality, completeness, or fitness for a particular purpose. Buyers are responsible for confirming compatibility, electrical requirements, and intended use prior to purchase.
Returns / Refunds
Because many items are surplus and/or freight shipped, returns are limited.
-
Returns are accepted only when explicitly stated on the listing or invoice.
-
If a return is approved, the buyer is responsible for return freight/shipping and safe packaging.
-
Refunds (if issued) may exclude outbound shipping/freight and payment processing fees.
-
Claims for shipping damage must be reported within 24 hours of delivery with photos of packaging and item condition.
Payment Terms
We accept online payments through Wix Payments and PayPal (where enabled). For invoice requests, payment instructions will be provided on the invoice. Orders may be canceled if payment is not received within the stated time window.
Flip Boss Depot SMS Terms & Conditions
Effective Date: August 28, 2026
These SMS Terms & Conditions apply to text messages sent by Flip Boss Depot.
SMS Program
Customers may voluntarily opt in to receive SMS communications from Flip Boss Depot.
Messages may include:
-
Order status updates
-
Pickup scheduling
-
Pickup appointment confirmations
-
Shipping notifications
-
Freight coordination
-
Delivery information
-
Customer service communications
-
Responses to customer inquiries
-
Message Frequency
Message frequency varies depending on customer orders, transactions, pickup arrangements, shipping activity, and customer service requests.
Message and Data Rates
Message and data rates may apply according to your mobile carrier and service plan.
Consent
Participation in the Flip Boss Depot SMS program is voluntary.
Consent to receive SMS messages is not a condition of purchasing goods or services from Flip Boss Depot.
Opt Out
You may cancel SMS communications at any time by replying:
STOP
After opting out, you may receive a confirmation message indicating that you have been unsubscribed.
Help
For assistance, reply:
HELP
You may also contact Flip Boss Depot directly for assistance with an order, pickup, shipment, freight arrangement, delivery, or other customer service matter.
Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
Privacy
Your privacy is important to us.
Mobile phone numbers, SMS opt-in information, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Please review the Flip Boss Depot Privacy Policy for additional information about our privacy practices.
Changes
Flip Boss Depot may update these SMS Terms & Conditions as necessary. Updated terms will be posted on this page.
Contact
Flip Boss Depot LLC
Omaha, Nebraska
United States